Date
Added |
Device |
Problem
Description |
Resolution |
All Devices |
11/20/03 |
All |
You are
unable to login to MSN Messenger |
Microsoft
has released a new version of
MSN Messenger for the Pocket PC 2002 and you need to
upgrade. |
6/12/03 |
All |
Unable to
connect to file shares located on Windows 2003 server.
Submitted by Eric Chew |
You must
disable SMB signing to access network shares. See
Microsoft KB article 811497 which contains a workaround
to disable SMB signing. |
9/5/02 |
All |
When
using Reader to display an E-Book with multiple images there
is a memory leak so the total memory of the system is
reduced while you are viewing the E-Book.. |
Open
Issue. I suggest resetting your Pocket Pc after using
a Reader E-Book with multiple images. FIXED in Windows
Mobile 2003. |
8/12/02 |
All |
When
trying to navigate to another folder in Pocket File Explorer
the device may open Internet Explorer instead. This renders
File explorer unusable. This is a fairly rare problem but I
have seen it a handful of times. My previous fix for this
was a hard reset, but I decided to dig further after the
problem returned 5 minutes after a hard reset on one device.
Submitted by Rob Shelvey |
-
Cradle the device
-
Run up File Explorer on your Desktop PC
-
Navigate to your Mobile Device and open the folder
\Windows\Favourites
- I
had one icon in here without a file name, I deleted that
and the problem went away. If in doubt delete all the
favourites, presuming you have these backed up on your
Desktop.
File
Explorer on the Pocket PC now works ok. |
7/11/02 |
All |
When you
click on the speaker and drag the volume to the bottom of
the slider, it is equivalent to mute. However the mute
symbol is not displayed. So the user can not depend on
the speaker icon to accurately display the mute status. |
Open
Issue. |
4/28/02 |
All |
Pocket
Internet Explorer reports the screen size as 320 x 240.
The PC reports 640 x 480, 800 x 600, etc. It should
report 240 x 320. |
Open
Issue. |
2/4/02 |
All |
When
Inbox sends a message, it closes the connection before
signing off the host. Some ISPs like Earthlink actually
refuse to send the e-mail due to this issue. |
This
issue is fixed with
Pocket PC 2002 Service Pack 1 |
11/26/01 |
All |
On Pocket
PC 2002 calculator all manually entered values for
currencies disappear after SOFT reset of the device. This
renders the currency feature of calculator useless since
such resets are needed every now and then. |
Open
Issue |
11/26/01 |
All |
FIND
doesn't work properly for type ALL DATA and type POCKET
EXCEL. If the user tries to enter a search string in the
FIND field, program aborts to the today screen. Soft reset
doesn't help. FIND feature does work properly again after a
hard reset, but after continued use above problems start to
appear. |
Open
Issue |
11/20/01 |
All |
Windows
Media Player 8.0 cannot play MP3 files encoded by MusicMatch
at 128kbps |
Open
Issue |
11/06/01 |
All |
A PPP
connection (internet or corporate LAN) will not work
properly if a gateway IP address is not provided by the PPP
server. Affects, modem, cellular, and GPRS connections. See
Microsoft KB Article for details. |
This is
fixed with the Pocket
PC 2002 Service Pack 1. Or you can install a new
PPP.dll provided by Rodney Clinton Chua |
11/05/01 |
All |
Block recognizer also
does not recognize an alternate method of writing the letter
"D", which is to write a cursive lower-case L starting from
the lower-right
(same as writing the graffiti "shortcut" symbol in reverse). |
This is
by design. |
11/05/01 |
All |
When
entering information into contacts using the "block
recognizer" aka graffiti, the "abc" does not change to "Abc"
when auto-capitalization occurs. It still displays "abc" and
yet the letter you enter is automatically capitalized.
Furthermore, you cannot cancel the auto-capitalization by
using the graffiti upstroke (aka 'shift'), the only way to
get a lower-case letter is to enter the letter twice and
then delete the first one. |
Open
Issue |
11/5/01 |
All |
When
Setting Contacts>Tools>Options>Country/region, the country I
live, Israel is not available. |
This is
by design. Israel was not part of the list of countries.
So you need to setup your own dialing pattern |
11/02/01 |
All |
You
cannot access FTP sites (either through IE or through
WiniNet) that require username/password. This worked in
Pocket PC, and always transmits anonymous now on Pocket PC
2002. Submitted by Steve Makofsky |
This
issue is fixed with
Pocket PC 2002 Service Pack 2 There is a 3rd party
control for developers available at
Pocket Consumer. |
11/02/01 |
All |
The
problem is it will not delete eMails for my POP3 servers
correctly. I have two POP3 eMail accounts set up, one with
an exchange server at work and another on a Unix server at
work. I use them both on the pocketPC as POP3 eMail accounts
in Inbox. I dial in with either of the modems or sometimes
with a Socket CF Ethernet card. Under tools/ options/
messages I select to have messages deleted on
connect/disconnect. I download my mail and read it off line
while traveling or watching news in the evening. After
reading the mail I will select some for deletion. I connect
to the work server, go to Inbox select a service and
connect, download new mail, send messages and expect my
deleted messages to be removed. I disconnect and check
either the tools/status or the delete folder and my deleted
messages are still their. I check my desktop at work the
next day and the deleted messages are still their. I have
found that if I connect, go to tools/ options/ messages and
select delete manually, close then Renton tools/ options/
messages and select delete on connect/disconnect the
messages might get deleted on the next connect/ disconnect.
Turns out this works some of the time but only once and then
you have to repeat the process. I have also found that if
you delete a message on the desktop and also delete it on
the Pocket PC and then access the server that the Pocket PC
will become confused and not ever remove it from the pocket
PC delete folder until you do a empty deleted items from the
delete folder command. This is all changed from Pocket PC
2000. That work correctly and never presented a problem - at
least I think Pocket PC 2000 Inbox worked correctly. If
Pocket PC 2002 is the correct way then someone better
document how it is expected to work so we can use it
correctly. I have also notice that if I connect using
connections first and then go to Inbox to read mail then to
Inkspot to read news groups and then to ActiveSync even
though I have ActiveSync set to disconnect at completion it
does not disconnect from the phone connection only from the
remote computer. Pocket PC 2000 disconnected from the remote
computer and the phone connection. Also if you connect with
connections and go to Inbox and try to connect with a
different connection method selected in the Inbox it will
disconnect your connection and then start a new connection.
In the Pocket PC 2000 you could select connection type as
none in Inbox and then when you went to Inbox after
establishing a connection it would give you a message asking
if it was ok to use the current connection instead of
disconnecting and starting a new connection. I wish Pocket
PC 2002 could have retained that feature because I connect
in so many different ways and I have to remember to reset
the Inbox before doing a connect or I lose the connection
and it is a slow process reestablishing a connection when
you have to connect using SecureID. Submitted by Ollie Holt |
Open
Issue -FIXED in Windows Mobile 2003. |
11/02/01 |
All |
Inbox: In
the \Windows\messaging folder, there are sometimes files
with the length of 0 bytes left over from mails that are no
longer synchronized to the device. Submitted by Marc
Zimmermann |
Open
Issue. I suggest deleting the zero byte files periodically
to clean up from synchronizing mail or you may run out of
space. FIXED in Windows Mobile 2003. |
11/02/01 |
All |
Using
IMAP- there is no way to specify a folder hierarchy other
than what the IMAP _Server_ reports. Usually, for open
source IMAP servers (like the UWASH server) it defaults to
the users home directory (on the server).
Inbox
(with its new folders support) will recursively find EVERY
file in your home dir on your email server and list it as an
email 'folder/file.' This 'bug' created thousands of
'folder objects' each one its own database on my ppc. I had
to delete them by hand, as inbox couldn't handle all the
files at connection time. Submitted by
Andy Diller |
Open
Issue |
11/02/01 |
All |
If you
activate the new pagination feature at the bottom of your
page while reading a book in Microsoft Reader 2.0 for the
Pocket PC the memory required to run the program will
increase significantly. The memory requirement rose about
12MB after tapping and holding on the page number to
activate the pagination feature. Then as you scroll through
the book, more memory is taken by the program. For those
with 64MB machines it may not be much of an issue, but
taking up this amount of memory is still unacceptable.
Submitted by Matthew Miller |
Open
Issue - FIXED in Windows Mobile 2003. |
11/02/01 |
All |
I noticed
that the spell checker in the Word application has gotten
corrupted. With many of the words that I type like "white"
"bowel" "with" it tells highlights part of the word as
misspelled an then suggest another word. It did not do this
when I first started using the application. Reported by
[email protected] |
Open
Issue. If the user manually closes applications then the
Spell Checker begins working again. |
11/02/01 |
All |
Pocket
IE's rendering of web pages with Fit to Screen enabled does
not work the same as Pocket IE 2000. The pages that
used to fit correctly, have graphics, text and tables are
not always rendered to look good. See
Pocket IE Fit to Screen
Shots. |
Open
Issue. It appears that the best route is to consider
redesigning the web pages for better rendering. |
10/30/01 |
All |
Using
eMbedded Visual Basic you cannot access the POOM libraries
using the Pocket PC 2002 environment. The programs just exit
with no message or anything else immediately upon issuing
the POOM Login command. Submitted by Mark Tirschwell. |
Open
Issue |
10/29/01 |
All |
Switching
between using the USB cradle for connecting to a desktop PC,
and using a serial cable to connect to the internet with a
cellphone requires manually changing ActiveSync settings in
the Pocket PC. In ActiveSync>Tools>Options, and check the
box for "Enable synchronization ..." when using the
ActiveSync connection, and unchecking the box when using
the cellphone
connection. Submitted by Mick C. Cole. |
Open
Issue. I discovered by trial and error that unchecking the
box mentioned above allowed an immediate connection to the
SprintPCS network. |
10/26/01 |
All |
Tell
ActiveSync on the Pocket PC to remote sync over a
network to machine1; doesn't work. Go back to
options and it's set to machine2 - tell it machine1, still
doesn't work. Maybe, on the third or fourth try, the
setting takes. Submitted by Michael Gordon |
Open
Issue. Suggest trying multiple times and maybe,
on the third or fourth try, the setting takes. |
10/23/01 |
All |
Connection Manager, in dialup connections, reverses the DNS
numbers in the display See
Screen Shot of
Connection Manager DNS Reversal |
This has
been resolved with
Pocket PC 2002 Service Pack 1. |
10/23/01 |
All |
AOL 1.0
and 2.0 corrupts the Communications Manager. |
AOL is
aware of the problem and working on a resolution. In
the meantime, you have to perform a hard reset and restore
your system! |
10/21/01 |
All |
The
Regional Settings displays the Positive Currency and
Negative Currency incorrectly on the display. In other
applications like Excel, the settings are used correctly.
See screen
shot of Regional Settings. |
Open
Issue - FIXED in Windows Mobile 2003. |
10/21/01 |
All |
Can not
copy a file larger than 16 MB to the internal ram even if
you have more free ram than 16 MB. You won't see an
error until 16 MB of data has been copied to it. |
This is a
known limitation in the internal storage of the Pocket PC
(Windows CE OS). The internal storage is called the Object
Store and the largest file supported is 16 MB. |
10/2/01 |
All |
Pocket
Internet Explorer reports that it is Monzilla 3.02.
Most SSL websites are requiring Internet Explorer 4.0 or
later which are reported as Monzilla 4.0 |
Use
RegKing 2002 to
change the user agent string in Pocket Internet Explorer to
match Internet Explorer 5.0. This patch does NOT add
any additional functionality to Pocket Internet Explorer to
match Internet Explorer 5.0 - FIXED in Windows Mobile
2003. |