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Microsoft Outlook - Mail Format Changes after
ActiveSync Synchronization

By Raj Pillai, Copyright 2006
 Version 1.24  Created 17/11/2006

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Have you been a experiencing an issue where although you set the Internet Format under Email Properties for a contact item as "Let Outlook decide best sending format" yet after synchronizing with a Windows Mobile 5 device some of the contacts changes this format to "Send using Outlook Rich Text Format"?

This change would cause attachments sent via e-mail using MS Outlook to either appear as missing or as a Winmail.dat file.  For more information refer to E-mail attachments are not visible to some recipients in Outlook 2003.  If you notice closely, this change would occur only when the affected contact item is updated or created on a WM 5.0 device.

Bug Fixed:

This issue is experienced only with a WM 5.0 device when synchronized with ActiveSync 4.0, 4.1 or 4.2 to Microsoft Outlook 2002 and 2003.  This bug appears to be fixed under ActiveSync 4.5 BETA 2.  Its currently available for download -  Before you proceed to install the BETA version, please do read the note that the page has to offer.

So you can now look forward to this issue being resolved with the release of ActiveSync 4.5 version.

Read other articles by Raj Pillai

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