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Microsoft Outlook & Synchronization Issues After Using Import Option
By Raj Pillai, Copyright 2004-2005
 Version 1.24  Revised 09/02/2005

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Introduction:

Many synchronization issues are caused if you have had information imported into Microsoft Outlook (File -> Import & Export). You might think how is this possible after all they do appear correctly in Microsoft Outlook. So the problem seems to be with ActiveSync, which is unable to read the entries correctly.

File Format & Problems You Might Encounter:
 
File Format Problem Faced on your Pocket PC How to Solve It
vCalendar (.vcs)

All Calendar appointments move one day ahead and appear as all day events even if time is specified.

Refer to - Outlook & vCalendar Files
VCard (.vcf)

Information within some fields go missing in Contacts. The URL within Webpage Address field disappears upon synchronization.

Option 1:

Instead of importing the .vcf file, open it using Outlook. Once it displays all the details in the Contact form, click Save and Close.

Option 2:

If the file is already imported, open the Contact information on the desktop and make an edit operation in the field that is missing. You can simply add a character and then do a back space. Save and Close. ActiveSync will detect a change and the field information should appear on your Pocket PC.
 
MS Access (*.mdb)

Importing from an .mdb file with Contact information also fails to show the Webpage address information on the Pocket PC. This is irrespective of the field-type you might have in the access database.
 

Refer to Option 2: explained above.
Comma Seperated Values (*.csv)

An import operation from an .csv file with Contacts information also fails to show the Webpage address information on the Pocket PC.
 

Refer to Option 2: explained above.
iCalendar (.ics)

All Calendar appointments move one day ahead and appear as all day events even if time is specified.
 

Refer to - Outlook & vCalendar Files

So What is Causing These Synchronization Issues ?

The synchronization issues explained above only tend to appear when the Import option has been used. A conclusion I have derived is that there is a difference when data is saved using Outlook and when data is saved using the Import feature. It appears that Outlook generates an internal entry which in all probability is referenced by ActiveSync during the synchronization. As the entry is not available, synchronization issues creep in.

Read other articles by Raj Pillai

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