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ActiveSync - "Combine or Replace" Dialog [an error occurred while processing this directive] Introduction: Every Pocket PC user encounters the Combine or Replace dialog box as shown below at some point of time although the Information Type might differ. The information below tries to explain why this dialog box is prompted and the scenario's when this dialog box can appear.
Why Does This Dialog Appear? When you connect your Pocket PC for synchronization purpose ActiveSync compares the data on the Desktop and the device using something called as "store identifiers" along with time-stamps to determine if the information type has changed. If the identifiers do not match, then it tries to re-establish the mapping between the Desktop and the Pocket PC by displaying the above dialog box. What Do The Options Indicate? The "Information Type:" will list the type of information that ActiveSync has not mapped. The three options are self explanatory.
There is no option which will replace the data on your computer with the Pocket PC data. The closest way of doing it would be to use the 1st option and combine the data. Why Did The Dialog Appear? Lets take a look at the scenarios where this dialog box will appear:
The Combine or Replace Dialog Appears Every Time I Synchronize: If you are synchronizing with only "one computer" and this dialog appears everytime you synchronize, then you might need to recreate the partnership. Due to some kind of corruption the store identifiers might getting affected at every synchronization and therefore are not able to map themselves correctly. To delete a partnership: If you are synchronizing with "two computers" and the
dialog appears on a regular basis, then it appears that for some reason,
the store identifiers for the selected information types is getting
affected when you synchronize with the second desktop PC and therefore
the first computer is unable to match the identifiers when it compares
and pops up the Combine or Replace dialog. You could verify if the problem is caused due to
synchronization with a secondary PC by first synchronizing with either
of your computer and then before synchronizing with the second computer,
create a new Contact/ Appointment on your device and another set on your
Desktop (all having different name or else a conflict will occur) and
see if you are displayed the dialog. In this scenario the information
will get updated automatically on both the devices without the C/R
dialog since the store identifiers have not been affected. This information should help you understand the possible causes and how you could go about solving the recurring Combine or Replace dialog that appears whenever you try to synchronize with your computer. Read other articles by Raj Pillai Discuss your Handheld PC, Palm-size PC or Pocket PC needs at Pocket PC FAQ Forums.
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