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Updates Week of March 16, 2008

Article: Writers UA Conference - Supporting Windows Mobile Devices Presentation

During the past couple of years, Windows Mobile has really taken off. From individuals to enterprise users they are experiencing mobile data capabilities and limitations in greater and greater numbers. With this session you will get a better understanding of how Windows Mobile works and how to support it. Learn mobile specific acronyms to communicate with users and technical support staff. Also, common communications configurations will be covered such as connecting to the internet, using ActiveSync and synchronizing data with Exchange. Also, there will be a special focus on using Exchange to manage Windows Mobile devices. With this session you will have a better understanding of the capabilities and challenges of how to use and support Windows Mobile.

� YOU WILL LEARN �

• About configuring mobile devices for the enterprise.
• About the built-in features to manage mobile devices with Exchange.
• Techniques to assist users with common problems.
• About the support model for Windows Mobile.

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