P. 1. CPU locks up randomly. 2. No touch panel entry. 3. Random
communication Error messages.
S. The ACL (Automatic Power On Clear) cycle may not have been done
effectively before using the unit for the first time. A) Remove both the
main batteries and the backup battery (this will erase anything that was
entered in the unit). B) Wait five minutes. C) Load the main batteries. D)
Wait five seconds. E) Load the backup battery. Customers may be making the
mistake of removing the backup battery's protection insulator prior to
pressing Reset button.
Q. I just installed batteries into my unit and it will not power on.
A. Make sure the switch near the battery compartment is in the LOCK
position.
Q. How can I make my batteries last longer?
A. To conserve batteries, turn off your sound, avoid letting the LED
flash for long periods of time, and plug the device into AC power as much
as possible.
Q. When I place the E-15 in the cradle with the rechargeable battery pack
installed, the light glows green momentarily and then changes to red. Why
is this?
A. This is normal. The red light indicates that the battery pack is
charging. It will change to green when charging is complete.
Q. Can I recharge the battery pack by connecting the AC adapter directly
to the E-15 without using the cradle?
A. No. The battery pack can only be charged by connecting the E-15 to
the cradle while the AC adapter is also connected to the cradle.
Q. I have installed the rechargeable battery pack correctly, but the
charging light on the cradle won't turn on.
A. Back up any important data from the E-15 to your desktop PC.
Disconnect the cradle from the PC. Remove the E-15 from the cradle, and
remove all of the batteries. Connect the AC adapter to the cradle. Ensure
that the black wrapping on the battery pack is still intact and insert it.
With the backup battery out of the unit, replace the battery cover. Place
the E-15 in the cradle, and the charging light should turn on. Allow it to
charge for 90 minutes. When done, take the E-15 out of the cradle, replace
the backup battery, and turn on the E-15.
Q. Can I use the A-20's AC adapter?
A. The E-15 comes with the AC adapter. However, you can also use the
A-20's AC adapter.